Q: How is the teaching method of your Quran tutor?
ExcellentVery GoodFairly BadDon’t like at all
Q: Do you face language problem with teacher during class? If yes please rate tutor’s language.
ExcellentVery GoodFairly BadCan’t understand at all
Q: Do you face any internet problem during class? If yes how often?
NeverRarelyMostlyAll the time
Q: Do you have any missed class (due to us)? If yes do you receive replacement class?
Not missed any classYes but received allReceived few of themNo replacement class
Q: Do you get any response of complain from representative person within time? If yes How quick?
ExcellentFairly GoodFairly BadNo never any response
Q: Do you receive any phone call when you are offline at class time? Please rate call alerts?
Yes always within 7 minutesYes mostly receive callRarely receive callNo never received a phone call
Q: Do you were provided technical assistance for trouble shooting? If yes please rate?
Yes - it was very helpingYes - it was fairly helpingYes but not helpingNo help provided
Q: How do you rate the help & support IC administration Section?
ExcellentVery GoodFairly BadNo helping at all
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